1. Introduction

Payken respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services and tell you about your privacy rights and how the law protects you.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Alternatively, you can download a PDF version of the policy here.

2. Important Information and Who We Are

Purpose of this privacy notice This privacy notice aims to give you information on how Payken collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our service, purchase a product or service or take part in a competition.

Controller Payken is the controller and responsible for your personal data (collectively referred to as “Payken”, “we”, “us” or “our” in this privacy notice).

Contact Details Our full details are: Full Name of Legal Entity: Payken Inc Email Address: payken@payken.com Postal Address: 1712 Pioneer Ave., Cheyenne, WY 82001.

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

5. Notifications

By using our services, you agree to the following terms and conditions regarding the receipt of SMS messages:

  1. Consent to Receive SMS Messages
    By opting in, you explicitly consent to receive SMS messages from us for the purpose of confirming transactions, providing updates, and other relevant notifications related to our services.

  2. Purpose of SMS Messages
    The SMS messages sent to you will include, but are not limited to, transaction confirmations, account notifications, security alerts, and service updates. These messages are intended to enhance your user experience and ensure the security and efficiency of our services.

  3. Message Frequency
    The frequency of SMS messages will depend on your activity and interactions with our services. You may receive messages for each transaction, significant account activity, and other important updates.

  4. Standard Messaging Rates
    Standard messaging rates may apply to SMS messages sent by us. These rates are determined by your mobile carrier, and you are responsible for any charges incurred. Please check with your mobile carrier for details about your messaging plan.

  5. Opting Out of SMS Messages
    You have the right to opt out of receiving SMS messages at any time. To opt out, you can reply with “STOP” to any SMS message you receive from us, or you can contact us at payken@payken.io. Please note that opting out of SMS messages may affect our ability to provide you with certain services.

  6. Record of Consent
    We maintain records of your consent for legal and compliance purposes. By opting in, you acknowledge and agree that such records may be used to demonstrate your consent to receive SMS messages as outlined in this agreement.

  7. Updates to SMS Consent Terms
    We may update the terms of this consent from time to time. We will notify you of any significant changes and provide you with the opportunity to review and accept the updated terms.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

Payken is committed to safeguarding your personal information and uses strict procedures to protect your data. We retain your personal information for as long as it is necessary to provide you with our services, fulfill our legal obligations, resolve disputes, and enforce our agreements. After this period, we will take steps to delete or anonymize your personal information. Please be aware that due to the immutable nature of blockchain technology, certain transaction data recorded on the blockchain cannot be altered or removed. However, Payken takes all possible measures to ensure this data remains non-identifiable and does not compromise user privacy. In compliance with applicable laws and regulations, we maintain strict data retention policies and procedures designed to ensure that data is securely stored and eventually disposed of appropriately.

Do We Disclose Personal Information, and why?

We do not sell Personal Information to third parties or share your Personal Information for cross context behavioral advertising, including any Sensitive Personal Information. However, we will disclose your Personal Information with third parties to help us provide Services, protect our customers from risk and fraud, market our products, and comply with legal obligations